A question, an issue? Thalma is always ready to help. Our support consultant team are at your entire disposal. They will guide you through the use of our products with the backup, if needed, of our research and development team.
- An issue? Thalma is following up until the problem is solved. Thanks to its advanced issue tracking tools, your dedicated consultant is kept informed of the status of each issue for the customer he is in charge of.
- In order to insure the best possible autonomy, Thalma makes available for each customer online support facilities. This knowledge base is available 24 / 7. On top of this, a download service allows every customer to access a library of all the patches already available.